Looking at recent screen shots, I'd say it has improved, it looks similar to Modo, previous version were not so promising. If Blender were to get VRay or Arnold integrated or added you know they could do damage to other commercial programs.
how do you judge by a screenshot? Download blender, look a tutorial (blender tutorial are everywhere) and after this can give a serious critics about blender. Blender workflow and GUI is very logic and organic, and GUI is very nice (IMHO better of Modo), also Cycles is a very fast, with nice output and simple to use render engine. To me blender gui remember more Cinema.
And as said by csaez, Vray integration is very good, Arnold is less then beta, but is on the way.
IMHO, the only issue for adopting blender, for a freelance, is the weak viewport performance (a very poor capabilities in handle heavy flux data), some little issue here and there (i.e. cannot edit two or more different item in the some time) and a not so well improved import/export capabilities.