Do I need subscription to download service packs?
Re: Do I need subscription to download service packs?
After a restart it worked! Thanks!
-
- Posts: 583
- Joined: 20 Dec 2012, 05:13
- Skype: ithacapellin
Re: Do I need subscription to download service packs?
They really need to all flex to be allowed to update on request. This having to uninstall and reinstall really is a bunch of rubbish.
RLM is so much more elegant.
RLM is so much more elegant.
--
Technomancer at Digital Arts
Wits University
Technomancer at Digital Arts
Wits University
Re: Do I need subscription to download service packs?
The part which is really ridiculous is that the 2015 installer doesn't recognize which version is installed and tells you from the beginning that you need to reinstall the license server.
Their whole online help and download system is such a big mess. How can such a big company come up with such a horrible interaction with their clients? I'm speedchless.
Their whole online help and download system is such a big mess. How can such a big company come up with such a horrible interaction with their clients? I'm speedchless.
Last edited by Pancho on 26 May 2014, 14:21, edited 1 time in total.
- Hirazi Blue
- Administrator
- Posts: 5107
- Joined: 04 Jun 2009, 12:15
Re: Do I need subscription to download service packs?
The fact that then installer doesn’t do a version check on the license server is indeed ridiculous (to say the least). And the main problem isn’t even that it isn’t all documented. The main problem is that the documentation isn’t transparent. Everything should be made a lot more clear/a lot more transparent. In the past Softimage at least had a head of support, who made helpful videos to guide you through the always tedious process of installing and licensing a new version. I wonder what happened to him. Oh wait…
;)
;)
Stay safe, sane & healthy!
-
- Posts: 583
- Joined: 20 Dec 2012, 05:13
- Skype: ithacapellin
Re: Do I need subscription to download service packs?
Pancho wrote:THe part which is really ridiculous is that the 2015 installer doesn't recognize which version is installed and tells you from the beginning that you need to reinstall the license server.
Their whole online help and download system is such a big mess. How can such a big company come up with such a horrible interaction with their clients? I'm speedchless.
As soon as you select network , and choose your license server it should do a little check. Having to fart around for ages trying to see whats wrong is of course a much better solution . Arrrgh.
--
Technomancer at Digital Arts
Wits University
Technomancer at Digital Arts
Wits University
-
- Posts: 41
- Joined: 27 Mar 2014, 20:48
Re: Do I need subscription to download service packs?
Hey guys,
I've forwarded your feedback to the relevant teams here.
If you have any licensing issues with any Autodesk software you can also get help here: http://upandready.typepad.com/up_and_ready/.
Thanks,
Jill
Newcomer (<20 posts) alert: please use the URL tags and I know this your 20th post already, but I'm making an exception ;) - HB
I've forwarded your feedback to the relevant teams here.
If you have any licensing issues with any Autodesk software you can also get help here: http://upandready.typepad.com/up_and_ready/.
Thanks,
Jill
Newcomer (<20 posts) alert: please use the URL tags and I know this your 20th post already, but I'm making an exception ;) - HB
-
- Posts: 41
- Joined: 27 Mar 2014, 20:48
Re: Do I need subscription to download service packs?
Ah... right. Sorry.
- Hirazi Blue
- Administrator
- Posts: 5107
- Joined: 04 Jun 2009, 12:15
Re: Do I need subscription to download service packs?
No need to say sorry. Sorry's only for repeat offenders, with way more posts than you, who still do it... ;)
Practical side to this is that links without the proper tags simply do not link to anything.
In other words: we turned off "automatic link parsing".
Practical side to this is that links without the proper tags simply do not link to anything.
In other words: we turned off "automatic link parsing".
Stay safe, sane & healthy!
-
- Posts: 583
- Joined: 20 Dec 2012, 05:13
- Skype: ithacapellin
Re: Do I need subscription to download service packs?
Thanks Jill.jill.ramsay wrote:Hey guys,
I've forwarded your feedback to the relevant teams here.
If you have any licensing issues with any Autodesk software you can also get help here: http://upandready.typepad.com/up_and_ready/.
Thanks,
Jill
Newcomer (<20 posts) alert: please use the URL tags and I know this your 20th post already, but I'm making an exception ;) - HB
--
Technomancer at Digital Arts
Wits University
Technomancer at Digital Arts
Wits University
Who is online
Users browsing this forum: No registered users and 24 guests