Transfer Network License to new workstation

General questions and troubleshooting SOFTIMAGE©
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Daniel Brassard
Posts: 878
Joined: 18 Mar 2010, 22:38
Location: St. Thomas, Ontario

Transfer Network License to new workstation

Post by Daniel Brassard » 17 Jan 2013, 17:50

Finally moving to a new workstation running Window 7 64bits system. My old WS could not cope with what I was throwing at it lately.

I'll be installing Softimage 2013 sp1 64bits and transfering my license from the old machine to the new one.

http://usa.autodesk.com/adsk/servlet/ps ... ID=9240617

Any advice or thing to watch out to make sure the transfer goes smoothly?

Thanks!

Dan

ASUS P9X79
I7-3820
GTX 660 Ti
32 GB Ram
2 x 2 TB HDD
Window 7 x 64 on SSD
$ifndef "Softimage"
set "Softimage" "true"
$endif

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xsisupport
Posts: 713
Joined: 09 Jun 2009, 09:02
Location: Montreal Canada

Re: Transfer Network License to new workstation

Post by xsisupport » 17 Jan 2013, 17:56

That's for standalone licenses only.
// Steve Blair
// "You're not a runner, you're just a guy who runs" -- my wife
//
// My Blogs: Arnold | Softimage

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Daniel Brassard
Posts: 878
Joined: 18 Mar 2010, 22:38
Location: St. Thomas, Ontario

Re: Transfer Network License to new workstation

Post by Daniel Brassard » 17 Jan 2013, 18:00

Is it not the same process for Network Licenses?

Basically, I want to make the new WS the network License holder as I will be stripping parts and disposing of the old one.
$ifndef "Softimage"
set "Softimage" "true"
$endif

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xsisupport
Posts: 713
Joined: 09 Jun 2009, 09:02
Location: Montreal Canada

Re: Transfer Network License to new workstation

Post by xsisupport » 17 Jan 2013, 18:11

Daniel Brassard wrote:Is it not the same process for Network Licenses?

Basically, I want to make the new WS the network License holder as I will be stripping parts and disposing of the old one.
No, the License Transfer Utility works for standalone licenses only.
For a network license, you need a new license file (remember the license is tied to the Ethernet address of your computer).

Here's what I would do:
- Try to activate your license again at https://registeronce.autodesk.com, using the Ethernet address of your computer
- If that fails, then contact Autodesk at http://www.autodesk.com/licensesupport to request a new license for your new computer
// Steve Blair
// "You're not a runner, you're just a guy who runs" -- my wife
//
// My Blogs: Arnold | Softimage

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Daniel Brassard
Posts: 878
Joined: 18 Mar 2010, 22:38
Location: St. Thomas, Ontario

Re: Transfer Network License to new workstation

Post by Daniel Brassard » 17 Jan 2013, 18:36

Will do.

Edit:
What if I move the ethernet card to the new computer?
Scratch that, the LAN controller is built in. Will try as suggested tomorrow so that, if things go haywire, I can reach AD Support.
$ifndef "Softimage"
set "Softimage" "true"
$endif

User avatar
Daniel Brassard
Posts: 878
Joined: 18 Mar 2010, 22:38
Location: St. Thomas, Ontario

Re: Transfer Network License to new workstation

Post by Daniel Brassard » 22 Jan 2013, 02:09

Little update:
- Try to activate your license again at https://registeronce.autodesk.com, using the Ethernet address of your computer
Didn't work.
- If that fails, then contact Autodesk at http://www.autodesk.com/licensesupport to request a new license for your new computer
Worked! AD Support replied quickly and I solved the issue in 5 minutes.

P.S. The new workstation is freakish fast. HQV and all. I was never able to activate HQV on the old machine. :D
$ifndef "Softimage"
set "Softimage" "true"
$endif