Character from Maya to Softimage ("Can't Figure...")

[DRL2013]

I created a new character in Maya but it is not importing into Softimage. Can someone explain or outline the process for exporting the character [rig and skin]. The send to Softimage button does not work correctly and I'm not sure if my rig or character is set up correctly or how to do this.

Moderator edit: I changed the title of the thread, please try to use descriptive titles where possible, so everybody can see at a glance what the thread is all about. This isn't always possible, I know, just try. And BTW, I moved this to our "General & Troubleshooting" forum. - HB

[Rork]

Moving rigged and skinned characters over to another 3d app is a task in itself.

What is your main goal with this? Do you want to finish animation and rendering in Softimage?
If so, you have to re-rig and skin/envelope the character after importing it into Softimage. FBX could be a tool for this, or Crosswalk.
Rigs and envelopes between Maya/Max/Softimage are not exchangeable.
You can move stuff around to a certain extend, but never go from A to B to C v.v. without losing some functionality along the way.

If you only want to render for instance, you could bake the whole thing and move that over. That should go fairly simple.

The button not working can mean many things. Are you sure you're using the same versions, e.g. Maya 2012 and Softimage 2012? If they're different in 'date', the SendTo stuff doesn't work.

Hope it helps,

rob