Recently, a lot of crashes with render region tool...

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ActionArt
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Recently, a lot of crashes with render region tool...

Post by ActionArt » 16 Jan 2012, 21:32

I've had a lot of crashes when working with texture projections and then using the render region tool (with MR). Has anyone else notice this?

Not much info, Windows has this to say:

The program XSI.exe version 10.5.2011.909 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 414
Start Time: 01ccd48680aa69b5
Termination Time: 154
Application Path: C:\Program Files\Autodesk\Softimage 2012.SAP\Application\bin\XSI.exe
Report Id: 606353e7-4088-11e1-b6e6-967931658455

Wondering if it's just me or maybe some plugin causing it. Any thoughts? I don't remember having this much a few months ago.

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xsisupport
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Re: Recently, a lot of crashes with render region tool...

Post by xsisupport » 16 Jan 2012, 22:09

Do you get a chance to send a CER ?
// Steve Blair
// "You're not a runner, you're just a guy who runs" -- my wife
//
// My Blogs: Arnold | Softimage

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ActionArt
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Re: Recently, a lot of crashes with render region tool...

Post by ActionArt » 16 Jan 2012, 22:14

No, it just freezes and doesn't give me a chance to send a report.

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xsisupport
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Re: Recently, a lot of crashes with render region tool...

Post by xsisupport » 17 Jan 2012, 02:06

Check if you still crash with the default settings and no plugins.
Rename your user folder, start Softimage again, and see if you can repro the crash.
// Steve Blair
// "You're not a runner, you're just a guy who runs" -- my wife
//
// My Blogs: Arnold | Softimage

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Hirazi Blue
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Re: Recently, a lot of crashes with render region tool...

Post by Hirazi Blue » 17 Jan 2012, 16:24

@ActionArt - Was this - by chance - also related to the Architectural Material? I've had several crashes with the Render Region and specifically that shader (and "none" of the others) a few weeks ago, which I seem to have fixed by reinstalling Softimage completely.
So no real help from me, but I would like to know... ;)
Stay safe, sane & healthy!

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ActionArt
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Re: Recently, a lot of crashes with render region tool...

Post by ActionArt » 17 Jan 2012, 17:11

Yes indeed. Architectural and Carpaint. Thanks for the tips. I'm on the last stages of a project right that has to be finished now so I'll have to experiment a bit later when it's done.

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ActionArt
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Re: Recently, a lot of crashes with render region tool...

Post by ActionArt » 17 Jan 2012, 17:57

Hirazi, did you happen to have the Mia_Material_Advanced addon installed at the time? It's just a long shot in the dark. I'm not actually using that material right now but just wondered if it might have replaced a file or had an effect somehow.

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Hirazi Blue
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Re: Recently, a lot of crashes with render region tool...

Post by Hirazi Blue » 17 Jan 2012, 18:47

I don't know for certain if I had it installed at the time, but I was not using it for sure. My crashes happened even in the following simple scenario: create sphere, add an Architectural Material, create a Render Region, crash. After reinstalling I didn't reinstall each and every addon I had originally loaded, so I cannot say for certain, what caused it. At the time I was just happy, that it seemed fixed after reinstall...
;)
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ActionArt
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Re: Recently, a lot of crashes with render region tool...

Post by ActionArt » 17 Jan 2012, 19:15

Hmmm...mine isn't that predictable. It only happens 3 or 4 times a day when I'm using it a lot. Hard to reproduce quickly when you want to.

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ActionArt
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Re: Recently, a lot of crashes with render region tool...

Post by ActionArt » 23 Jan 2012, 18:49

xsisupport wrote:Check if you still crash with the default settings and no plugins.
Rename your user folder, start Softimage again, and see if you can repro the crash.
I did this but still get this problem.

This is what causes it most often: Adjust a texture support and then use the render region tool. It doesn't crash every time but often. It usually does this after I've been working for a while. If I try it right away it usually doesn't crash.

That'll be a tough one to track down I suppose.

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Hirazi Blue
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Re: Recently, a lot of crashes with render region tool...

Post by Hirazi Blue » 23 Jan 2012, 19:14

A long-shot, especially since xsisupport hasn't mentioned it yet:
Troubleshooting 101 : runonce.bat
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ActionArt
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Re: Recently, a lot of crashes with render region tool...

Post by ActionArt » 25 Jan 2012, 15:26

It seems I'm the only one with this problem but just in case I'm not, I think I found the solution...

I had to force off "Threaded optimization" in the Nvidia driver panel. I thought of it because our Avid systems give trouble with this on. Seems like a buggy feature that gives insignificant performance gains. If in doubt, turn it off :)

So far, so good....