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Re: Migration to MAYA - Service Packs

Posted: 11 Sep 2014, 19:07
by eben
I'm on maya+softimage migration package, and still not have my EXT1 download link yet.
Why there's one package with both application ? I Suppose this is the reason... :|

Re: Migration to MAYA - Service Packs

Posted: 11 Sep 2014, 20:24
by Daniel Brassard
It could be a region thing. In North America, the extension 1 is available

Re: Migration to MAYA - Service Packs

Posted: 11 Sep 2014, 20:46
by BenR
I don't seem to have it either and didn't receive the email. I also have the Maya Softimage migration license.

Ben

Re: Migration to MAYA - Service Packs

Posted: 11 Sep 2014, 20:56
by geoath
same here too, no mail, no download link yet. Maya+Softimage migration package.
I guess it's a region thing.

@ Daniel: do you have to make a full new install with extension or is it the same with service packs?

Re: Migration to MAYA - Service Packs

Posted: 11 Sep 2014, 21:45
by Daniel Brassard
From the readme file:
Important Installation Notes:

This extension includes all of the fixes from the service packs that preceded it. Therefore, you do not need to download and install all of the releases in addition to this extension.

On Windows operating systems, this release patches your existing Maya 2015 software or Maya 2015 Service Pack software (any and all service pack versions). Do not uninstall Maya 2015 or an existing service pack before applying this release.

On Mac and Linux operating systems, this release is a full product install. Uninstall your existing Maya 2015 software before installing this release.

The mental ray renderer is included within the installation process for all platforms.

For users who rely on LiveUpdate, you’ll be pushed this release automatically.

Re: Migration to MAYA - Service Packs

Posted: 11 Sep 2014, 21:56
by jill.ramsay
Hey guys,
If you are on subscription and have the Maya + Softimage bundle, you should be entitled to Ext 1, and it should be available now (and yes it installs as a patch update on Windows). If you are not seeing it, please email me your details at jill.ramsay(at)autodesk.com and I will look into it for you.

Regards,
Jill

Re: Migration to MAYA - Service Packs

Posted: 12 Sep 2014, 15:46
by jill.ramsay
Hello guys,
Glitch in the machine, sorry. Working to resolve it now and will let you know as soon as it is.

Jill

Re: Migration to MAYA - Service Packs

Posted: 12 Sep 2014, 16:46
by jill.ramsay
OK everyone, we think we've fixed it, could those of you who were having problems please refresh your browser and try again?

Let me know if you still have problems.

Thanks,
Jill

Re: Migration to MAYA - Service Packs

Posted: 12 Sep 2014, 17:30
by eben
ok, problem solved. :)
thanks Jill !

Re: Migration to MAYA - Service Packs

Posted: 12 Sep 2014, 17:33
by BenR
Downloading now.
Thanks,
Ben

Re: Migration to MAYA - Service Packs

Posted: 18 Oct 2014, 23:52
by geoath
service pack 5 for Maya 2015
http://knowledge.autodesk.com/support/m ... tml?v=2015

Does anybody know if this applies to Maya 2015 Extension1? (maybe a stupid question... :D )

Re: Migration to MAYA - Service Packs

Posted: 18 Oct 2014, 23:56
by jill.ramsay
I don't think so but I will check for you. (And no, not a stupid question).
Jill

Re: Migration to MAYA - Service Packs

Posted: 19 Oct 2014, 06:02
by jill.ramsay
Ok so it was definitely not a stupid question. SP5 is a patch on Windows that works with both 2015 and 2015 Ext 1 (no need to uninstall first). For Linux and Mac, the same fixes are available in a full install but you'll need a different executable available from the subs center for the extensions in those cases.

Have fun!
Jill

Re: Migration to MAYA - Service Packs

Posted: 19 Oct 2014, 12:10
by geoath
Thanks for the clarification and your immediate response!

Re: Migration to MAYA - Service Packs

Posted: 23 Jun 2015, 22:08
by rray
Maya 2016 SP1 has been released

http://knowledge.autodesk.com/support/m ... ack-1.html

mental ray needs the updated plugin installed

Re: Migration to MAYA - Service Packs

Posted: 19 Apr 2016, 11:00
by eben
hello,

I'm currently on subscription and have the Maya + Softimage bundle.
Does anybody in this case have maya 2016 extension 2 available to dowload ?
I'm asking because every extension release i've got problem and i have to contact ADSK support.

Last time, after several month of investigation (!) they send me this answer :

Since you reported this issue, we have been investigating and discussing this internally. We have received a confirmation that the extension "Autodesk Maya 2016 Extension 1 + Service Pack 5" will not be posted on Autodesk Account (this is applies to all customers with Autodesk Maya with Softimage). On the other hand, it should be available in the Application Manager.

sooo, i'm not sure if i should receive or not maya 2016 ext2.

thanks,
regards, eben