Migration to MAYA - Service Packs

Forum for users who have migrated or are migrating to Maya
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rray
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Re: Migration to MAYA - Service Packs

Post by rray » 19 Apr 2016, 11:17

There was an issue with Ext 1 availability and that bundle, they apparently fixed it.
I suspect they might not have fixed the underlying cause, so someone would have to bump them again about the new Ext (which I think would appear in your subscription downloads unlike some of the service packs).

However I think right now it's still too early because it's not been released yet for any license type (as far as I can tell).
"as a maya discussion grows longer, the probability of a suggestion involving deleting the preferences approaches one"

softimage resources section (formerly known as rray.de/xsi) updated May 30 2018

eben
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Re: Migration to MAYA - Service Packs

Post by eben » 19 Apr 2016, 11:24

thanks for your answer. I thought it was already release, perhaps it's region dependant (?)

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Re: Migration to MAYA - Service Packs

Post by angus_davidson » 20 Apr 2016, 05:35

It got pushed to my Autodesk Desktop manager last night (in South Africa). Havent checked the ARC center yet
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eben
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Re: Migration to MAYA - Service Packs

Post by eben » 21 Apr 2016, 09:00

hi,
Sorry to come up again, but i still don't have extension 2 link.
Does anybody a received it yet ? ( maya with softimage license)

thanks.
regards,
eben

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Re: Migration to MAYA - Service Packs

Post by angus_davidson » 21 Apr 2016, 09:35

autodesk.PNG
They are in my subscriptions , under updates and addons
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eben
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Re: Migration to MAYA - Service Packs

Post by eben » 21 Apr 2016, 10:12

thanks Angus,
I think it's ok for the creation suite.
I'm asking mainly for those who are in "maya with softimage" license.

regards

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Re: Migration to MAYA - Service Packs

Post by angus_davidson » 21 Apr 2016, 10:21

If it's a subscription it shouldn't matter I don't think.
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eben
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Re: Migration to MAYA - Service Packs

Post by eben » 21 Apr 2016, 10:55

well,

ADSK already decided to not put "Autodesk Maya 2016 Extension 1 + Service Pack 5" in "maya with softimage" account. but it's present in all others.
I would like to know if my problem is the kind of licence related, or it's only me.

thanks,
regards

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rray
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Re: Migration to MAYA - Service Packs

Post by rray » 21 Apr 2016, 13:09

I have it now on the edu entertainment creation suite, this time it appeared under the "updates" tab (as angus_davidson wrote), nothing under "product enhancements" where it usually appears.

For the maya and softimage bundle license, I will check tonight (~7 hrs from now).
"as a maya discussion grows longer, the probability of a suggestion involving deleting the preferences approaches one"

softimage resources section (formerly known as rray.de/xsi) updated May 30 2018

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rray
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Re: Migration to MAYA - Service Packs

Post by rray » 21 Apr 2016, 22:26

Ok checked.. it's not only you eben, "Maya with Softimage" on subscription, Ext 2 nowhere to be found.
.. as expected really, same story as Ext 1. %-(
"as a maya discussion grows longer, the probability of a suggestion involving deleting the preferences approaches one"

softimage resources section (formerly known as rray.de/xsi) updated May 30 2018

eben
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Re: Migration to MAYA - Service Packs

Post by eben » 22 Apr 2016, 12:51

thanks,
i saw that i'm not alone in this case in ADSK forum :
http://forums.autodesk.com/t5/maya-gene ... -p/6278264

funny is that they checked the problem solved for just one person.
of course, i didn't have ext2 download in my account 8-|

regards

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rray
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Re: Migration to MAYA - Service Packs

Post by rray » 22 Apr 2016, 15:56

Just wrote to support, last time they started by telling me "Maya with Softimage" customers are not eligible for receiving Maya extensions, even while on subscription.

So my hopes are not too high about coming out of this without being majorly annoyed again
"as a maya discussion grows longer, the probability of a suggestion involving deleting the preferences approaches one"

softimage resources section (formerly known as rray.de/xsi) updated May 30 2018

luceric
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Re: Migration to MAYA - Service Packs

Post by luceric » 22 Apr 2016, 16:40

rray wrote:Ok checked.. it's not only you eben, "Maya with Softimage" on subscription, Ext 2 nowhere to be found.
.. as expected really, same story as Ext 1. %-(
I'm told this is being worked on, and support does know there is a general Maya+Softimage issue.
I've also read that there is also web site problem that masks Ext2 in Chrome (work around is to clear the "english" filter). IE works fine.

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rray
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Re: Migration to MAYA - Service Packs

Post by rray » 22 Apr 2016, 16:49

That's good to know.Thanks, Luc-Eric
"as a maya discussion grows longer, the probability of a suggestion involving deleting the preferences approaches one"

softimage resources section (formerly known as rray.de/xsi) updated May 30 2018

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Rez007
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Re: Migration to MAYA - Service Packs

Post by Rez007 » 22 Apr 2016, 21:15

rray wrote:Just wrote to support, last time they started by telling me "Maya with Softimage" customers are not eligible for receiving Maya extensions, even while on subscription.

So my hopes are not too high about coming out of this without being majorly annoyed again
I received Extension 1 okay plus all the SPs. I usually grab them through the Autodesk Application Manager. I haven't checked yet for Extension 2, but from everything I have been reading, it looks like either the 'English' filter problem, as mentioned, or if someone is on 'Maya with Softimage' or the 'Entertainment Creation Suite,' is having an issue. Hopefully it is fixed or gets fixed soon. I also hope that this does not become a re-occurring issue years down the road, where 'Maya with Softimage' Subscriptions get put to the side...being on Maintenance Subscription should get us all the Extensions, as that is what we were told during the migration.

eben
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Re: Migration to MAYA - Service Packs

Post by eben » 22 Apr 2016, 22:17

thanks for information.
Since i'm on "maya with softimage" license i've got the feeling to be at a party, and i'm waiting that someone tell me "what are you doing here ? get out" :)