Sadly yes, "Silver" would be good, as some support might come in handy still , but my urgent plea has nothing to do with the level of support, but with my personal financial situation, which is dire, I'm afraid...


PS... And judging from the Max/Maya pricing, "Silver" would at least enable me to return to the pricing we enjoyed in Europe before the last major pricing update...

+1 for what Hirazi just said.

+1 from me too!

Even though there isn't a cat in hell's chance of them changing their minds I'm going to +1 as well, one of the worse decisions made by autodesk lately.

Im sorry, what was that, Max and Maya have a separate subscription rate called 'Silver' ? what is the difference between Gold & Silver subscription? Does someone know because I cant bear the thought of wading through that atrociously designed website to try and find the information I need. I did have a go, but how the hell does a choice of Core Benefits, Select Benefits , Compare, Customer Views & Get Started (to the cloud) have anything to do with my subscription for Softimage exactly? think Im getting old and grumpy

Silver does not include phone support, and the service level agreement (SLA) is not as good as the Gold SLA (which basically means you don't necessarily get an answer as fast).

Thanks Stephen, So for a long standing customer that has never made a phone support call , and don't mind an extra wait on the very rare but impeccably dealt with support requests that I've made... why this would be perfect for them, like myself - a freelancer who also owns their own subscription. I wonder what the reason was therefore to deny this silver request and subsequently double the subscription price...? perhaps to then be able to introduce silver later on at the old gold price..? seems a bit fishy to me.

I dont think i'll renew the sub, here in europe costs 1089€. Its a bit too much actually almost 1/3 of the whole package. I agree on havin an update only sub for half of that price or something. That price is way too high and force people to quit the sub in my opinion, especially freelancers or people that doesnt need phonecall service.

I personally know of 2 freelancers who dropped their subscription when the price increased, and I had to think long and hard about whether to continue!

I did ....... this time!

I'm honestly only personally interested in AD products because of what softimage offers. Would be a shame if I couldn't afford it one day.