Can't open scenes

General questions and troubleshooting SOFTIMAGE©
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minilogoguy18
Posts: 102
Joined: 24 Dec 2012, 19:34

Can't open scenes

Post by minilogoguy18 » 08 Jul 2019, 16:19

I've googled this problem and tried the runonce.bat general fix that others said worked for them (running as admin) but I still get errors and can no longer open any scenes.
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// INFO : 4034 - Loaded scene was created with build number: 7.5.2009.0409 - compatibility version: 1073742125
// ERROR : 2000 - Unable to create object [CLSID\{A8BF89CA-1025-11D2-B5FD-006094EB029C}] : %SUMATRAPATH%\moaudio.dll, Cleanup will be performed.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Basic_Movements.BOTH_WALK1_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Force_Powers.BOTH_FORCEPUSH_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Crouching.BOTH_CROUCH1_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Basic_Movements.BOTH_STRAFE_LEFT1_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Blocks.horizontalBlock_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Blocks.diagonalTopDownBlock_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Blocks.diagonalBottomUpBlock_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Force_Powers.BOTH_FORCEGRIP1_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Force_Powers.BOTH_FORCEPULL_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Crouching.BOTH_CROUCH1WALK_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swings.BOTH_A3__R__L_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swing_start.BOTH_S3_S1__R_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swing_end.BOTH_R3__L_S1_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swings.BOTH_A3_T__B__Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swing_start.BOTH_S3_S1_T__Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swing_end.BOTH_R3_B__S1_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swing_end.BOTH_R3_TR_S1_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swings.BOTH_A3_BL_TR_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swing_start.BOTH_S3_S1_BL_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swing_start.BOTH_S3_S1_TL_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swings.BOTH_A3_TL_BR_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swing_end.BOTH_R3_BR_S1_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swing_start.BOTH_S3_S1_BR_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swings.BOTH_A3_BR_TL_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swing_end.BOTH_R3_TL_S1_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swing_start.BOTH_S3_S1_TR_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swings.BOTH_A3_TR_BL_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swing_end.BOTH_R3_BL_S1_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Basic_Movements.BOTH_STRAFE_RIGHT1_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swings.BOTH_A3__L__R_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swing_start.BOTH_S3_S1__L_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swing_end.BOTH_R3__R_S1_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swing_transition.BOTH_T3_BL_TR_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swing_transition.BOTH_T3_BL_T__Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swing_transition.BOTH_T3_T__BL_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swing_transition.BOTH_T3_BL__L_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swing_transition.BOTH_T3__L_BL_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swing_transition.BOTH_T3_BR_TL_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swing_transition.BOTH_T3_BR_T__Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swing_transition.BOTH_T3_T__BR_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swing_transition.BOTH_T3_BR__R_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swing_transition.BOTH_T3__R_BR_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swing_transition.BOTH_T3_TL_BL_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swing_transition.BOTH_T3__L_TL_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swing_transition.BOTH_T3_BL_TL_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swing_transition.BOTH_T3_TL_BR_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swing_transition.BOTH_T3_TL_T__Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swing_transition.BOTH_T3_T__TL_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swing_transition.BOTH_T3_TR_BL_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swing_transition.BOTH_T3_TR_BR_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swing_transition.BOTH_T3_BR_TR_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swing_transition.BOTH_T3_TR_TL_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swing_transition.BOTH_T3_TL_TR_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swing_transition.BOTH_T3_BL_BR_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swing_transition.BOTH_T3_BL__R_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swing_transition.BOTH_T3_BR_BL_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swing_transition.BOTH_T3_BR__L_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swing_transition.BOTH_T3_TR_T__Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swing_transition.BOTH_T3_T__TR_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swing_transition.BOTH_T3_TR__L_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swing_transition.BOTH_T3__L_TR_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swing_transition.BOTH_T3__L_BR_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swing_transition.BOTH_T3_TL__L_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swing_transition.BOTH_T3__L_T__Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swing_transition.BOTH_T3_T___L_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swing_transition.BOTH_T3__L__R_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swing_transition.BOTH_T3__R_BL_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swing_transition.BOTH_T3__R_TL_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swing_transition.BOTH_T3_TL__R_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swing_transition.BOTH_T3__R_TR_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swing_transition.BOTH_T3_TR__R_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swing_transition.BOTH_T3__R_T__Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swing_transition.BOTH_T3_T___R_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Swing_transition.BOTH_T3__R__L_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Legs_up.LEGS_S3_LUP1_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Legs_up.LEGS_S3_LUP2_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Legs_up.LEGS_S3_LUP3_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Legs_up.LEGS_S3_LUP4_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Legs_up.LEGS_S3_LUP5_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Legs_up.LEGS_S3_RUP1_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Legs_up.LEGS_S3_RUP2_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Legs_up.LEGS_S3_RUP3_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Legs_up.LEGS_S3_RUP4_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Legs_up.LEGS_S3_RUP5_Clip.actionclip has been deleted because its source was missing.
// ERROR : 2000 - The ActionClip Gorc_Biped.Mixer.Basic_Movements.BOTH_WALK1START_Clip1.actionclip has been deleted because its source was missing.
OpenScene("C:\\Softimage\\Softimage_Mod_Tool_7.5\\Data\\DF2 assets\\Scenes\\Gorc.exp", null, null);
Is reinstallation my only option?

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Hirazi Blue
Administrator
Posts: 4973
Joined: 04 Jun 2009, 12:15

Re: Can't open scenes

Post by Hirazi Blue » 09 Jul 2019, 14:54

The only other "quick fix" I can think of is "renaming your user folder", thus resetting all your preferences...
...

User avatar
minilogoguy18
Posts: 102
Joined: 24 Dec 2012, 19:34

Re: Can't open scenes

Post by minilogoguy18 » 10 Jul 2019, 00:46

Yeah, that sounds like it could create more problems by throwing other things out of whack. SI 2015 seems to have no problem but I have a few things saved in Mod Tool 7.5 that can't be transferred over since they left out EMDL export so I'm stuck using it for some things. I'll probably just try to reinstall the software and see what happens.

Seems that the moaudio.dll is missing completely according to my googling. Should be in C:\windows\system32\ but it isn't there.

User avatar
myara
Posts: 389
Joined: 28 Sep 2011, 10:33

Re: Can't open scenes

Post by myara » 10 Jul 2019, 05:39

The moaudio.dll problem says that it isn't inside %SUMATRAPATH%, and sumatrapath is the path of your Softimage bin folder. Ex:
C:\Program Files\Autodesk\Softimage 2015 SP1\Application\bin

To fix that, runonce.bat and don't use registry cleaners.

I don't have experience with Mod Tool so I have no idea about why Softimage can't find your clips.
M.Yara
Character Modeler | Softimage Generalist (sort of)

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Daniel Brassard
Posts: 871
Joined: 18 Mar 2010, 23:38
Location: St. Thomas, Ontario

Re: Can't open scenes

Post by Daniel Brassard » 10 Jul 2019, 15:38

What OS version are you running/using?
Have you confirm that your action clip exist in the location C:\\Softimage\\Softimage_Mod_Tool_7.5\\Data\\DF2 assets\\Scenes\\Gorc.exp?
Did you do a wide search on your C drive to find the moaudio.dll and its location?
Have you confirm the DF2 assets directory is included in the project or Softimage path?
Are you running Softimage in administrator mode (if you are on Win7/8 or especially 10)?
Are you using a workgroup and is the workgroup path broken (from what I see you are not but just checking to make sure)?

I assume you have followed the advise of eX-SI support:

https://xsisupport.com/2012/06/16/unabl ... performed/

These quick checks should help you narrow down the problem and target your response to resolution.
$ifndef "Softimage"
set "Softimage" "true"
$endif

User avatar
minilogoguy18
Posts: 102
Joined: 24 Dec 2012, 19:34

Re: Can't open scenes

Post by minilogoguy18 » 11 Jul 2019, 12:53

It's a permissions issue, this is so weird and dumb. I've never had to go into the actual start menu shortcut, right click and run as admin. Ran this on this PC so many times without these issues, windows is dumb, I've had annoying permissions issues in the past with previous versions (win7).

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Daniel Brassard
Posts: 871
Joined: 18 Mar 2010, 23:38
Location: St. Thomas, Ontario

Re: Can't open scenes

Post by Daniel Brassard » 11 Jul 2019, 14:16

Happen to the best of us. Glad you found and resolve your issue.

Softimage needs full privilege read/write to its files and folders and Windows is preventing any apps to change files and folders for security reason. I learn the hard way as well and had to setup the Softimage shortcut icon to launch Softimage in administrator mode.
$ifndef "Softimage"
set "Softimage" "true"
$endif

luceric
Posts: 1233
Joined: 22 Jun 2009, 00:08

Re: Can't open scenes

Post by luceric » 12 Jul 2019, 02:52

Daniel Brassard wrote:
11 Jul 2019, 14:16
Softimage needs full privilege read/write to its files and folders and Windows is preventing any apps to change files and folders for security reason. I learn the hard way as well and had to setup the Softimage shortcut icon to launch Softimage in administrator mode.
no it doesn't. but XSI Mod Tool is an old build from 12+ years ago that did have that bug. Something with the audio cache storage I think. Fixed very shortly after

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Hirazi Blue
Administrator
Posts: 4973
Joined: 04 Jun 2009, 12:15

Re: Can't open scenes

Post by Hirazi Blue » 13 Jul 2019, 14:54

Permission "weirdness" became an issue again with Windows 10 I'm afraid... :-?
...

User avatar
myara
Posts: 389
Joined: 28 Sep 2011, 10:33

Re: Can't open scenes

Post by myara » 13 Jul 2019, 17:06

Just in case. I use SI 2013 and 2015 and I’ve changed to win 10 a few months ago. I haven’t had any permission issues so far.
M.Yara
Character Modeler | Softimage Generalist (sort of)

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Rork
Posts: 1359
Joined: 09 Jul 2009, 08:59
Location: Close to The Hague, Netherlands

Re: Can't open scenes

Post by Rork » 14 Jul 2019, 13:59

Running -any- app as administrator is -not- a good idea, especially nowadays. If the app -needs- admin control to run, it's a badly written app from a lazy programmer imho.
Unfortunately a lot of older apps run this way, and you really have to think hard if you want to run these security holes on your system.

Set up a basic user account on your pc, and a separate admin account -just- for installing software and changing system settings. Reduce the rights to a minimum on the basic account for daily work usage.
Lock, or reduce the rights of any other accounts you're not using. Again, -only- the admin account should have full permissions. Like OSX and Linux you will get admin prompts to do stuff beyond the basics. Be smart & safe.

Some other tips:
- Block or turn off any part of the OS you're not using, e.g. Remote Desktop.
- Do not keep anything (auto)running in the background you're not using.
- Uninstall any software you're not using (less software = less attack vectors), and be sure to keep the software you are using up to date, as well as the OS & hardware (e.g. BIOS). You're mantra in this should be 'Update, update, update...' Done automatically or manually.
Example, the well known VLC player recently fixed over more than 60 vulnerabilities in the player itself, but has no auto-update functionality, leaving you open to attack.
- Never, ever open documents directly from the web, or as attachment. Always DL and scan first. For Office users, be sure NOT to have scripting turned on by default. Better is to search for similar PDF's, although they also can be a attack vector. So 'Scan, scan, scan.'
- Learn to recognize malware, phishing and social engineering attempts in emails etc.
- Another Mantra should be 'Backup, backup, backup'. Have proper backups, and test them regularly as well. Also, don't assume you're safe from ransomware because all your data is in the cloud when working. Malware doesn't really care where your data is accessible from when it hits you. If you want bulletproof storage with backup hardening, you'll have to pay for it. Free storage doesn't really cover that sort of thing. Even the cheaper solutions don't either. Read the small print.
Keep backups disconnected from the system(s), and have a proper rotation schedule. Check backups for size! A big jump in size without any reason could mean something fishy is going on.
- Use the security features of your OS to the fullest, in combination with a virus/malware/rootkit/firewall solution. Better safe than sorry. Also, the latest versions of Win10 have some additional options for hardening your folders against malware encryption. Use it to your advantage.

TL:DR: Run as admin is bad M'kay, be smart about this.
SI UI tutorials: Toolbar http://goo.gl/iYOL0l | Custom Layout http://goo.gl/6iP5xQ | RenderManager View http://goo.gl/b4ZkjQ
So long, and thanks for all the Fish!!