Search found 713 matches

by xsisupport
16 Sep 2009, 20:04
Forum: General & Troubleshooting
Topic: Face Robot Sample Scenes (SOLVED)
Replies: 11
Views: 2750

Re: Face Robot Sample Scenes

It is the Formats in the Windows Regional and Language Options.
I can reproduce the problem by changing my number format to 123,456,789,00.
by xsisupport
16 Sep 2009, 18:37
Forum: General & Troubleshooting
Topic: Face Robot Sample Scenes (SOLVED)
Replies: 11
Views: 2750

Re: Face Robot Sample Scenes

It’s possible that this problem could be fixed by setting your Windows Regional Options to be “English (United States)” so that number formats are 000,000,000.00 instead of 000.000.000,00.

Can you try and let me know what happens?
by xsisupport
16 Sep 2009, 18:10
Forum: General & Troubleshooting
Topic: Face Robot Sample Scenes (SOLVED)
Replies: 11
Views: 2750

Re: Face Robot Sample Scenes

I don't know if I would reinstall. Maybe runonce and rename the User folder, just to make sure. If you "save as" the scene and then reload, do you get the same problem? Maybe you could save the smallest FR sample scene, and if it still has the problem, send it to me so I can load it here? ...
by xsisupport
16 Sep 2009, 17:30
Forum: General & Troubleshooting
Topic: Face Robot Sample Scenes (SOLVED)
Replies: 11
Views: 2750

Re: Face Robot Sample Scenes

I've tried on a couple of machines, and all the Face Robot scenes load ok for me.
If you draw a render region, is the face messed up there too?
by xsisupport
04 Sep 2009, 16:50
Forum: Open Discussion
Topic: Softimage 2010? Anyone???
Replies: 14
Views: 2919

Re: Softimage 2010? Anyone???

Well, there's not much I can do about it :-) Most of the Autodesk US staff is off this week, as part of company-wide shutdown (aka week of rest aka cost-cutting measure). Critical systems like product support remain online. As far as I know, 2010 was not supposed to be released just yet, so I think ...
by xsisupport
07 Jul 2009, 23:06
Forum: General & Troubleshooting
Topic: Unable to open projects
Replies: 3
Views: 1027

Re: Unable to open projects

runonce.bat does indeed work for the ModTool too.
by xsisupport
29 Jun 2009, 22:40
Forum: Rendering
Topic: Satellite Rendering
Replies: 14
Views: 3408

Re: Satellite Rendering

Ah, thanks for clearing that up... Does that mean all the "newer" MR-features (like IP and such) are lost to satellite rendering? Yes. From the docs: "...certain newer mental ray features do not work properly with this MI_FORCE_OLD_BSP setting, including irradiance particles, assembl...
by xsisupport
29 Jun 2009, 20:21
Forum: Rendering
Topic: Satellite Rendering
Replies: 14
Views: 3408

Re: Satellite Rendering

My understanding is that BSP2 introduced some socket communication issues, and mental ray uses sockets for communication between the satellite clients and server. By switching back to old BSP, you sidestep those socket issues that cause problems for satellite rendering.
by xsisupport
12 Jun 2009, 12:50
Forum: Open Discussion
Topic: Softimage|WIKI - dead or alive?
Replies: 12
Views: 5616

Re: Softimage|WIKI - dead or alive?

Hi

There are no plans to close the wiki (if there are, they did not tell me :-).

The wiki includes many things: support KB, articles, documentation. There is no one place we could move all that info. That's what I tell everybody.